Phoenix PHL320 Week 2 Credibility of Statements
Complete BOTH Knowledge checks online, the attached worksheet, and paper assignment.
Complete the Vague Statements Worksheet.
Review job boards, such as, but not limited to, Indeed®, Monster®, the Ladders®, etc., for job postings in your chosen field.
Copy and paste five current job descriptions into a Microsoft® Word document.
Identify vague statements in each job description by highlighting them with the highlighter tool in Word.
Rewrite the vague statements so there is greater clarity.
For example (not to be included as part of your assignment):
Position will provide leadership and development to the entire team at XYZ Company to promote an environment of service excellence. Will have overall responsibility for facilitating, coordinating, and supporting learning programs to include Service Excellence 365, New Hire Employee Orientation; Management Orientation, and departmental specific skills and knowledge. In addition to facilitating existing curriculum, the position will create new and innovative learning curriculum.
Note: The italicized portion is considered vague.
Position will have overall responsibility for facilitating, coordinating, and supporting learning programs to include Service Excellence 365, New Hire Employee Orientation, Management Orientation, and departmental specific skills that will develop new hires and current employees to be knowledgeable about XYZ Company. This position will also provide ongoing training to employees on a quarterly basis.
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